Refund Policy

We offer a 14-day money-back guarantee on the first payment of any new FitPick Pro subscription, whether Monthly or Annual. If you are not satisfied, request a full refund within 14 days of that payment. This guarantee does not apply afresh to each automatic renewal.

Please contact us via FitPick's contact page or request a refund directly from Paddle at paddle.net. Include the email used for your subscription and, if available, your order reference. Never send full card details. Paddle.com is the Merchant of Record; Paddle processes refunds to the original payment method. Processing times depend on Paddle and your payment provider.

You can cancel renewals anytime through Manage subscription in Profile. You keep Pro until the end of the paid period and will not be charged for a new renewal after cancellation takes effect. After the 14-day guarantee period, we do not offer partial refunds for unused subscription time.

This policy does not restrict mandatory consumer rights or refunds required by law. Paddle's Refund Policy and Buyer Terms also apply. If a payment was incorrect or a service issue needs investigation, contact us via FitPick's contact page or contact Paddle, including outside the guarantee period.